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Thu 19th March

COVID-19

STATEMENT ON COVID-19

In light of the recent COVID-19 pandemic, the team at Renault Retail Group Belgard want you to know, we are here for our community of customers, and we will continue to be. 


The Government, Health Service Executive and Medical Professionals have given us some very clear guidelines to help reduce the spread of COVID-19. We want you to know some measures we are introducing to aid reducing risk.


Firstly, we are taking all possible precautionary measures in both of our buildings, which are cleaned daily. Our after-sales teams are using a contact reduction techniques, utilising plastic seat & steering wheel covers and a set of latex gloves per vehicle to reduce contact and transmission while working on or inside of vehicles. We have reduced the number of staff working on our premises by deploying a work from home policy where possible, in turn reducing risk. We have implemented a ‘No Handshake’ policy. Hand sanitiser, gloves and warm water with soaps is available throughout both sites. 


From today, we will introduce the following;


  • Helping the Vulnerable.
    • Vulnerable members of the community can deal with our sales team without having to visit our premises. We will offer a collection and delivery service where ever it is possible.


  • Social Distancing
    • We encourage service customers not to wait in our showrooms, instead take advantage of service without the wait. When you are here, we ask you please heed the advice of social distancing. Leave 2 meters between our staff and you. 


  • Parts, Delivered
    • Order from our parts department over the phone 014049999 or email parts@renaultbelgard.ie & we will deliver to you. You can also pay by card on delivery.


  • Virtual Appraisal.
    • You can send pictures or a short video of your trade-in to get it appraised by the sales team, no need for in-person appraisal.


  • Doorstep Delivery
    • If you would prefer not to come on site, call our sales team & we can arrange to drop your new car to you.


  • Modernised Payments
    • We take payment over the phone, our Finance team will be here to help e-sign your contracts where possible, we also would ask customers to make any transactions by card, not cash.


  • E-Receipt
    • If you would prefer not to take the paperwork with you, where possible we will email you your receipts, Just simply ask.


These are small changes which can make a big difference in reducing the risk of COVID-19, we are all in this together, and we are open and ready to help you.


From guiding you along your car buying journey, to sourcing genuine parts and arranging service. Our teams strive to keep you driving forward during these times.

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Why choose RRG

We are 100% owned by Renault, enabling us to offer you the full range of RRG cars, vans and associated products and services at the best prices and backed with sound advice based on years of experience and passion for the RRG brand.

The only Renault owned dealership in Ireland.

Friendly expert advice

Choice of hundreds of vehicles

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The only Renault owned dealership in Ireland.

Friendly expert advice

Choice of hundreds of vehicles

CitNOW video servicing assessment