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OUR PROMISE

Hello and welcome to Dacia Retail Group.

Everyday at Dacia Retail Group we strive to become the very best that we possible can be. We want to give you a service that has no equal. We always want to be open and transparent. If you get a quote from us, we make sure that you receive an invoice that reflects the quote. We want to earn your respect and trust. And when you purchase a vehicle from us we want that to be the start of our relationship, not the end.

We expect our staff to uphold Dacia traditions that date back over many years. We expect high integrity, professionalism, transparency and respect for others in all that we do. It's about caring for you and your car. It's about building long lasting relationships that live on long after you've left the showroom.

We will make the following promise to you:

  • we will always be open and transparent
  • to finish any service work on time as agreed;
  • to provide an invoice that matches the quote you were given;
  • and to ensure that all our staff are competent, conscientious and polite at all times.

Our staff know our cars as well as the people who built them. They're all fully trained to the high standards you'd expect from Dacia.

So when you deal with Dacia Retail Group, you're dealing with the heritage, history and reputation of Dacia. Hopefully you'll find everything you need to know here on our website. But if you have any questions, we're only a phone call away.

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